Privacy Policy

PRIVACY POLICY

At The Munchie Studio, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using this site, you agree to the practices described below.

INFORMATION WE COLLECT

When you place an order, sign up for emails, or engage with our content, we may collect personal information such as:

  • Your name
  • Email address
  • Phone number (if provided)
  • Payment details (handled securely via Shopify's payment partners)
  • Order history and preferences
  • IP address and browser/device info (for analytics and security)
  • HOW WE USE YOUR INFORMATION

    We use your information to:

    • Process and fulfill orders
    • Send email updates (only if you’ve opted in)
    • Provide customer support
    • Improve our website and customer experience
    • Detect and prevent fraud or misuse

    SHARING YOUR INFORMATION

    We do not sell your personal information. We may share it with trusted third-party service providers only as needed to operate our shop, including:

    • Payment processors (e.g., Shopify Payments, PayPal)
    • Shipping carriers
    • Email marketing platforms
    • Analytics and website performance tools

    Each partner is expected to safeguard your data according to industry standards.

    COOKIES

    Our website uses cookies to improve your experience — like remembering your cart or tracking which pages are most loved. You can manage or disable cookies via your browser settings at any time.

    YOUR RIGHTS

    You have the right to:

    • Request access to the personal data we have on you
    • Request corrections or updates
    • Withdraw consent for marketing emails at any time
    • Request deletion of your data (where applicable)

    If you would like to make a request, please contact us using the information below.

    CHILDREN'S PRIVACY

    The Munchie Studio does not knowingly collect personal information from children under the age of 13. If we learn we have unintentionally collected such data, we will take steps to delete it promptly.

    UPDATES TO THIS POLICY

    This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page.

    COMPLAINTS

    If you have any concerns about how we handle your personal information, we kindly invite you to reach out using the contact details below. We’ll always do our best to listen and respond with care.

    If you are not satisfied with our response, you may have the right—depending on where you live—to appeal our decision or lodge a complaint with your local data protection authority.

    INTERNATIONAL USERS

    Please note that your personal information may be transferred to, stored in, and processed in countries outside of where you live. This includes by trusted service providers and partners who help us operate The Munchie Studio with care and intention.

    If your personal information is transferred outside of Europe, we rely on legally recognized safeguards such as the European Commission’s Standard Contractual Clauses or equivalent frameworks approved by the relevant UK authority—unless the destination country has been deemed to offer adequate data protection.

    CONTACT

    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at:

    hello@themunchiestudio.com