Terms & Conditions
TERMS & CONDITIONS
Welcome to www.themunchiestudio.com, lovingly created and operated by The Munchie Studio (a creative brand owned and operated by Glenyi Herrera). By visiting, browsing, or making a purchase through our website, you agree to the terms and conditions outlined below. Please take a moment to read them carefully.
OFFICIAL WEBSITE
The only official online home for The Munchie Studio is:
Any other site claiming to represent us is not affiliated or authorized. If you come across one or have any concerns about online safety, please reach out to us directly at hello@themunchiestudio.com.
ELECTRONIC COMMUNICATION
When you interact with us via email or through our website, you consent to receive messages from us electronically. This includes updates, order confirmations, notices, and any other communication required by law to be in writing.
LICENSE TO USE OUR SITE
We grant you a limited, non-transferable license to access and use this site for personal and non-commercial use. This license does not include:
- Re-selling our products or content
- Using product listings, descriptions, or images without permission
- Data mining or automated scraping tools
- Copying account or customer info for external use
All rights not expressly granted remain with The Munchie Studio. Any misuse of this site may result in the termination of your access.
YOUR ACCOUNT
If you create an account on our website, you're responsible for safeguarding your login information. Any actions taken under your account are your responsibility.
We reserve the right to:
- Cancel or refuse orders
- Suspend or terminate accounts
- Limit quantities of items
- Modify or remove content
Our products are intended for adults who can legally make purchases. If you're under 18, please shop with the support of a parent or guardian.
PRIVACY & PERSONAL INFORMATION
We handle your information with care. Your data may be shared with trusted third parties solely to fulfill your order, provide customer support, process payments, or assist with marketing and analytics. For more information, please review our Privacy Policy.
USER-GENERATED CONTENT
If you submit reviews, photos, or other content to The Munchie Studio, please ensure it aligns with kindness and respect. We reserve the right to remove any content that goes against our values. Only registered users may share content through our site.
HANDMADE WITH HEART DISCLAIMER
Each Munchie piece is handmade with care, meaning no two items are identical. Slight differences in color, charm, and design placement, or sizing are natural and part of the charm. Please also note that colors may appear slightly different depending on your screen settings and lighting.
SHIPPING & RISK OF LOSS
Once your package is handed off to the carrier, risk of loss or damage passes to you. We pack each order with love and care, but we cannot be responsible for delays or damages caused during transit. Please see our Shipping Policy for more details.
RETURNS & ORDER CONCERNS
Due to the custom and handmade nature of many of our pieces, we do not accept returns. That said, your joy matters deeply to us. If something isn’t quite right, please contact us at hello@themunchiestudio.com — we’re here to make things right whenever possible.
By continuing to browse or shop on our website, you acknowledge that you’ve read and agree to these terms. We may update them from time to time, so please check back periodically for any changes.
With love,
The Munchie Studio